1. Introduction
The terms “we,” “us,” and “our” refer to Petra Molnár, Flodesk Maven (a trading name of Luna Business Consulting Limited, registered in Ireland).
The term “Site” refers to https://flodeskmaven.com/.
The terms “user,” “you,” and “your” refer to site visitors, customers, and any other users of the Site.
We are committed to protecting your privacy and ensuring the security of your personal data. This Privacy & Cookie Policy explains how we collect, use, and protect your personal information in accordance with the General Data Protection Regulation (GDPR) and other relevant privacy laws.
2. What Data We Collect & Why
2.1. Personal Data You Provide to Us
We collect personally identifiable information only when you voluntarily provide it. This may include:
- Contact Information: Name, email address, and any details you provide when contacting us via email, enquiry forms, or signing up for freebies or giveaways.
- Purpose: To communicate with you, manage inquiries, and keep records.
- Legal Basis: Legitimate interest (responding to inquiries, maintaining records).
- Purpose: To communicate with you, manage inquiries, and keep records.
- Customer Data: When hiring us for a project, we may collect full name, business name, billing address, email, phone number, and purchase details.
- Purpose: To provide the purchased service and maintain business records.
- Legal Basis: Performance of a contract (fulfilling service agreements).
- Purpose: To provide the purchased service and maintain business records.
- Financial Data: If you purchase services, we may collect payment-related data (e.g., bank transfer details). However, we do not store full payment details (payments are processed securely through third-party providers).
- Legal Basis: Performance of a contract (to process transactions).
- Legal Basis: Performance of a contract (to process transactions).
We do not collect sensitive personal data (e.g., race, religion, health, political opinions) or automated decision-making/profiling data.
2.2. Information Collected Automatically (Log Data & Cookies)
When you visit our Site, we may collect the following data automatically:
- Log Data: IP address, browser type, device information, pages visited, and time spent on the Site.
Cookies & Tracking Technologies: See Section 3 below.
3. Cookie & Tracking Policy
3.1. What Are Cookies?
Cookies are small text files stored on your device when you visit our Site. They help improve your browsing experience and enable analytics.
3.2. Types of Cookies We Use
We use:
- Essential Cookies – Necessary for the website to function (e.g., security, login authentication).
- Analytics Cookies – Help us analyze traffic and improve user experience (e.g., Google Analytics).
- Marketing Cookies – Used for remarketing and tracking interactions with third-party platforms (e.g., Facebook, Instagram).
3.3. Your Cookie Preferences
When you visit our Site, you will see a cookie consent banner allowing you to:
✅ Accept all cookies
⚙️ Customize cookie setting preferences
You can also adjust your cookie settings in your browser. If you disable cookies, some website features may not function properly.
4. Third-Party Services & Data Transfers
4.1. Third-Party Analytics & Marketing
We may use Google Analytics and social media tracking (Facebook, Instagram, Pinterest) to analyze website performance. These third parties may collect data even if you do not directly interact with their content.
Third-Party Privacy Policies:
Meta (Facebook & Instagram) Privacy Policy
Google Analytics Privacy Policy
4.2. Social Media Engagement
If you engage with our content on social media (e.g., by commenting, liking, or messaging us), we may collect publicly available information from your profile.
- Purpose: To interact with our audience, respond to messages, and improve engagement.
- Legal Basis: Legitimate interest (engaging with our community).
Your Control: You can adjust your social media privacy settings to limit what information is publicly available.
4.3. International Data Transfers
Some of our third-party service providers (e.g., Flodesk, Google) may process your data outside the EU/EEA. To ensure your data is protected, we rely on Standard Contractual Clauses (SCCs) or recognized adequacy decisions.
5. How Long We Retain Your Data
We retain personal data based on its purpose:
- Inquiry emails & communication records: Up to 12 months after last contact.
- Customer records & invoices: Up to 7 years (legal & tax compliance).
- Newsletter subscribers: Until you unsubscribe.
- Analytics data: Typically stored for 14 months (Google Analytics default).
You may request data deletion at any time (see Section 6 below).
6. Your GDPR Rights
Under the General Data Protection Regulation (GDPR), you have the right to:
🔹 Access – Request a copy of your data.
🔹 Rectification – Correct inaccurate or incomplete data.
🔹 Erasure (“Right to Be Forgotten”) – Request deletion of your data.
🔹 Restriction – Limit how we process your data.
🔹 Objection – Object to data processing based on legitimate interests.
🔹 Portability – Request transfer of your data to another provider.
To exercise these rights, contact us at:
📩 Email: flodeskmaven [at] gmail [dot] com
7. Data Security & Breach Notification
We implement commercially acceptable security measures to protect your data. However, no online transmission is 100% secure.
If a data breach occurs, we will notify the Irish Data Protection Commission within 72 hours (if required by law) and affected users if the breach poses a risk.
8. Affiliate Links & External Websites
We may participate in affiliate marketing, meaning we earn a commission when you purchase through affiliate links. We only promote products/services we believe provide value.
Your Responsibility: Investigate whether affiliate products suit your needs before purchasing.
Our website may contain links to external sites. We are not responsible for their privacy practices, so please review their Privacy Policies before engaging.
9. Children’s Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors. If we learn a child has provided personal data, we will delete it immediately.
10. Changes to This Policy
We may update this Privacy & Cookie Policy periodically. Changes will be posted on this page, and significant updates may be communicated via email.
Last updated: March 29, 2025
This Privacy Policy, Terms & Conditions and Disclaimer will be interpreted in accordance with Irish law. If there are any disputes, they may only be dealt with by the courts of Ireland.
If you have any questions about this Privacy Policy, Terms & Conditions and Disclaimer or the practices of this Site, or your dealings with this Site, do not hesitate to contact us.
11. Contact Us
For privacy-related inquiries, contact:
📩 Email: flodeskmaven [at] gmail [dot] com